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Ultra Comprehensive Physical Therapy Privacy Policy

Effective Date: 22nd April 2025

At Ultra Comprehensive Physical Therapy & Occupational Therapy, your privacy is our top priority. We are committed to maintaining the confidentiality and security of your personal and health-related information. This Privacy Policy outlines how we collect, use, store, and share your information when you receive care at our Clifton or Maplewood locations or interact with us via phone or our website.

1. Information We Collect

We collect various types of information to provide effective, individualized healthcare services. This includes:

  • Personal Information: Name, address, phone number, email, date of birth, and emergency contact details.
  • Health Information: Medical history, current treatment details, prescription records, evaluations, progress updates, and doctor referrals.
  • Billing and Insurance Information: Insurance provider details, policy numbers, billing addresses, and payment data.
  • Website and Technical Information: When you visit our website, we may collect anonymized data such as your IP address, browser type, operating system, and browsing behavior.

2. Purpose of Data Collection

The information we collect is used exclusively for purposes directly related to your care and to ensure high-quality service, including:

  • Creating and managing your personalized treatment plan.
  • Coordinating appointments and communicating with you about your care.
  • Processing insurance claims and billing.
  • Providing home care or transportation services, if necessary.
  • Maintaining compliance with federal and state healthcare regulations.
  • Enhancing service delivery and clinic operations.

3. Sharing and Disclosure of Information

We respect your privacy and will only share your information when necessary and in accordance with legal guidelines. We may share your information with:

  • Authorized Medical Professionals within our team who are involved in your treatment.
  • Insurance Companies for claims processing and pre-authorizations.
  • Third-party Service Providers (e.g., transportation support) under strict confidentiality agreements.
  • Regulatory Agencies if legally required or for public health concerns.

We never sell or rent your personal data to marketers or external businesses.

4. Data Security Measures

We implement advanced safeguards to protect your data from unauthorized access or misuse, including:

  • Secure storage and management of both digital and physical health records.
  • Encryption and secure transmission of electronic data.
  • Staff training on privacy regulations and HIPAA compliance.
  • Role-based access restrictions within our system.

5. Your Rights as a Patient

Under HIPAA and applicable state laws, you have the following rights:

  • The right to access and request a copy of your health records.
  • The right to request corrections to your health information if it is inaccurate.
  • The right to limit how your data is used or shared, within certain legal limits.
  • The right to request a record of disclosures related to your health information.
  • The right to withdraw consent for certain uses of your data, unless required for your treatment or by law.

6. Children’s Privacy

We treat pediatric patients under the direct guidance and consent of parents or legal guardians. We do not intentionally collect personal information from minors without proper consent.

7. Third-Party Websites

Any links provided on our website may direct you to external websites. We are not responsible for the privacy practices or content of those external sites.

8. Updates to This Policy

We may update this Privacy Policy to reflect changes in our services, technology, or legal requirements. Revised versions will be posted in our clinic and on our website. We encourage you to check it regularly for updates.

9. Contact Information

If you have any questions or concerns regarding your personal information or this Privacy Policy, please contact us:

Ultra Comprehensive Physical Therapy & Occupational Therapy